The ADA Interactive Process: A Step-by-Step Guide for HR & Managers

The ADA interactive process is one of the most mishandled obligations in employment law — and the EEOC knows it.

When an employee requests an accommodation, most HR professionals and managers freeze. They ask the wrong questions, wait too long, document too little, or make a unilateral decision that lands the company in an investigation. The law doesn't just require you to consider accommodations — it requires you to engage in a good-faith, documented, interactive process. And if you can't prove you did it, you lose.

In this focused 60-minute webinar walks you through the ADA interactive process from the moment a request comes in to the final decision — with the documentation to back it up.

What you'll learn:

• What legally triggers your obligation to engage in the interactive process

• The exact steps of a legally compliant interactive process — in plain English